Shipping policy

At Mystiqe Scents, we strive to get your fragrances to you as quickly as possible. Please review our shipping timelines and policies below:

Order Processing & Delivery Times

 Order Processing: Please allow 3–5 business days for your order to be processed and prepared for shipment.

 Shipping Duration: Once your order has been processed and dispatched, transit time typically takes 3–8 business days for delivery.

Key Shipping Information

 Total Turnaround Time: Please account for both processing and shipping times when anticipating your package arrival (generally 6–13 business days total).

 Order Tracking: Once your order ships, you will receive a confirmation email containing your tracking number so you can follow your package's progress.

 Customer Support: If you have questions regarding your order status, please reach out to us via text at 832-987-4477 or through the Shopify chat feature on our website.

Important Notes

 Business Days: Our processing and shipping timelines are based on business days, which are Monday through Friday, excluding weekends and major holidays.

 Delays: While we make every effort to ship your order within the estimated timeframes, unforeseen circumstances (such as high order volumes or carrier delays) may occasionally impact delivery times.